Mobile applications in the context of transforming the electronic information and educational environment of the university into a customer-oriented digital ecosystem

Abstract

The integration of digital technologies into educational activities has become a modern trend, covering all levels of education, including universities. The digital reorientation of education and the educational process can be characterized as a specific type of digital transformation of the corresponding business processes in the context of the widespread use of information and communication technologies (ICT). In the digital economy, digital ecosystems that provide multisectoral solutions with digital access based on new technologies become a basic element (Lopuschnyak et al., 2021).